Refund Policy

Refund Policy

Last Updated: May 05, 2025

Mr.Bharadvaja is dedicated to delivering high-quality digital marketing and consultation services, including Business Promotion, Personal Social Profile Management, Real Estate Promotion, Hospital and School Profile Management, and Life Problem WhatsApp Sessions. This Refund Policy outlines the conditions under which refunds may be requested, designed to protect both our clients and our business.

1. Non-Refundable Services

Due to the customized and resource-intensive nature of our services, payments are generally non-refundable once the service has been initiated or delivered, including but not limited to:

  • Creation or publication of content (e.g., posts, reels, videos).
  • Launch of advertising campaigns.
  • Conducted or scheduled WhatsApp sessions.

2. Eligible Refund Scenarios

Refunds may be considered, at our sole discretion, in the following exceptional cases:

  • Non-Delivery: If we fail to deliver the agreed-upon service (e.g., no posts, reels, or session conducted) due to our fault, a full or partial refund may be issued.
  • Pre-Service Cancellation: If you cancel your booking at least 48 hours before the service start date (e.g., before the first post or session), a refund may be processed, subject to a 15% processing fee to cover administrative costs.
  • Technical Failure: For WhatsApp sessions, if a session is interrupted due to technical issues on our end and cannot be rescheduled within 7 days, a full refund may be offered.

3. Non-Eligible Scenarios

Refunds will not be issued under the following circumstances:

  • Dissatisfaction with Results: We do not guarantee specific outcomes (e.g., customer acquisition, engagement, or problem resolution), and refunds will not be provided for dissatisfaction with results.
  • Partial or Full Delivery: No refunds for services that have been partially or fully delivered (e.g., posts published, ads run, session conducted).
  • Client-Side Issues: No refunds for issues caused by the client, including failure to provide required materials, attend scheduled sessions, or approve content in a timely manner.
  • Post-Service Cancellation: Cancellations after the service has started are not eligible for refunds.
  • Third-Party Issues: No refunds for issues caused by third parties (e.g., payment gateway errors, social media platform restrictions).

4. Refund Request Process

To request a refund:

  • Contact us within 7 days of the issue via email at [Your Email Address] or phone at [Your Contact Number].
  • Provide your order number, service details, reason for the refund request, and any supporting evidence (e.g., screenshots).
  • We will review your request and respond within 5 business days. Refund decisions are final and at our discretion.

5. Refund Processing

  • If approved, refunds will be processed to the original payment method (e.g., UPI or card) within 10 business days.
  • A 15% processing fee may be deducted to cover administrative and transaction costs.
  • Bank or payment gateway fees are non-refundable and may be deducted from the refund amount.

6. Dispute Resolution

  • Refund disputes shall be resolved through negotiation in good faith.
  • If unresolved, disputes will be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh, India, under Indian law.

7. Changes to This Policy

We reserve the right to modify this Refund Policy. Updates will be posted on this page with the revised date. Continued use of our services constitutes acceptance of the updated policy.

8. Contact Us

For questions or refund requests, contact us at:

  • Email: mrbharadvajaa@gmail.com
  • Phone: xxxxxxxxxxx
  • Address: Lucknow

By purchasing our services, you acknowledge and agree to this Refund Policy.